All orders are sent via Poste Haste and are usually dispatched within 2 working days from the date you place your order.
As soon as your order ships, you'll receive a confirmation email. Shipping is usually 1-2 days in urban areas.
Shipping is a flat rate of $5.00 North island and $10.00 South island. We don't offer weekend delivery or expedited shipping at this stage.
We're sorry we only offer shipping within NZ at this stage.
We recommend you ship your order to a location where someone will be available to receive it such as a workplace. Poste Haste should leave your parcel in a safe location. If unable to do so, they will leave a card for re-delivery or pickup.
Visit our Facebook page to receive up-to-date information about specials and promotions. https://www.facebook.com/mcpwarehousesale/
We do our utmost to ensure that your order arrives at your door in pristine condition. However, If there are any problems with your order please contact us as soon as possible. Email: outofthebox@fackelmann.co.nz or contact us on 0800 35676. We will arrange a suitable replacement or refund for you.
Since this is a clearance shop all items are considered final sale. Please choose wisely as we are unable to accept returns. Except in the case of lost or damaged stock.

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